Co-Creation Services

Do you want to work with your customers/community to develop improved product and service offers that will build loyalty?

Our co-creation services help you to consult meaningfully with your customers, stakeholders or community about how they want your goods and services/their community to look, feel and operate in the future.

The approaches we use for co-creation are as diverse as our client base.  They are individually tailored to your market or community and can include workshops, focus groups, online communities and surveys, often employing sophisticated data modelling and reduction techniques to get us to where we need to be.

Creating an optimised service mix

One mode we use regularly with companies and particularly local government authorities is a simultaneous multi-attribute level trade off model and here’s how it works:

Research Solutions has an agreement to proprietary rights for its application in an Australian setting.

This means that we can guide you through the whole process from your situational analysis to the development of the grid lines, survey conduct, modelling and reporting – we will be with you every step of the way!

Some of the organisations we’ve helped using this model include: