Our services
Bringing clarity to how you view your customer, market or competitor.
Customer engagement and insight
Are you leveraging your relationship with your customers to build customer loyalty?
Stakeholder and community consultation
Are your stakeholders and community strong advocates for your brand / organisation?
Final program evaluation
What are the outcomes you use to measure success, and how close are you to achieving them?
Case Studies
With more than 5,000 projects completed to date, we’ve selected just a few examples of our most recent work to give you an idea of how we’ve helped other organisations achieve their objectives. See our case studies page for more.
Why Choose Research Solutions for your Market Research in Perth?
When undertaking market research, evaluation or consultation you need a partner with the experience, insight, and proven track record to help your business thrive. At Research Solutions, we’ve completed over 6,000 research projects across Australia and New Zealand, supporting the three levels of Government and businesses of all sizes. Our team, each with over 20 years of expertise, is dedicated to delivering high-quality, actionable insights that drive real results for you.
Understanding your market is more than just collecting data—it’s about translating that information into a strategy that works. Our strategic market research helps businesses in Perth understand their true position in the market, evaluate how customers perceive their brand, and develop strategies that differentiate them from the competition. Whether you’re looking to refine your brand, explore new opportunities, or improve market positioning, our research can give you a clear and informed direction.
Satisfied customers are good, but loyal customers who refer others are the gold standard. Our customer satisfaction research in Perth goes beyond surface-level metrics to uncover what truly keeps customers coming back—and what might be driving them away. By identifying both strengths and pain points in your customer experience, we help businesses enhance engagement and build lasting relationships with their audience.
At Research Solutions, we don’t believe that a survey is always the best approach. We specifically design our approach to meet your needs, offering a rigorous approach and a comprehensive range of research methods, including:
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Focus groups and in-depth interviews – Gain in-depth qualitative insights directly from your target audience.
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Online and mixed mode surveys– Collect fast, cost-effective feedback from a broad audience.
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Telephone surveys– provide the opportunity to control your sample and achieve responses from hard to reach, diverse customer segments through direct and personal engagement.
No matter your industry, we tailor our research approach to ensure you get the most relevant, meaningful data to guide your decisions.
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We also specialize in local government research, providing essential insights that help Councils and Government Departments make informed decisions. Whether it’s through stakeholder or community consultation, focus groups, or mixed-mode surveys, we help local governments develop strategies to enhance community engagement and deliver services that truly matter to residents.
Engaging with your customers through professional market research isn’t just about gathering data—it’s about gaining a deeper understanding of what drives success. Whether you want to identify new opportunities, refine your product offerings, or strengthen customer relationships, Research Solutions has the expertise to help.
Contact us today for a no-obligation discussion on how our research solutions can support your business or organization
Our affiliations
Research Solutions is associated with the leading professional bodies in our industry.
